In certain cases, your technicians might be off-site and might require processes


In certain cases, your technicians might be off-site and might require processes that are sensitive to the challenges of working in the field. Using this template, document a comprehensive training guide for field analysis that addresses installation and troubleshooting:
CIS1648CModule04TrainingManualTemplate.docx
For your installation guides, you will need to consider:
Hardware and software specifications of the PCs you are encountering in the field
The customer’s own specific procedures.
Best practices for data protection in the field.
Suggested maintenance tasks for the customer’s consumer and enterprise systems.
Troubleshooting consideration for working in the field. Discuss the tools you would need while working offsite.


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